BACKGROUND

I run Guidewire programs for P&C carriers.

Nearly ten years running technology programs for P&C carriers: full-suite Guidewire implementations, on-prem to Guidewire Cloud upgrades, line of business expansions, and M&A technology integrations, with single-program budgets past $50M.

I started at EY in their Guidewire delivery practice, then moved to the carrier side, running these programs from within for insurers from $120M GWP mutuals to national carriers. I work at ground level with delivery teams and report the same program to steering committees, executive teams, and boards in the language each room needs.

Alongside delivery, I advise CIOs on core-system roadmaps and build right-sized technology for small and mid-sized carriers, starting with Garnet.

Osman Minhas
Osman Minhas
Principal Consultant
PMPCSM
9+
Years in P&C insurance technology
10
Guidewire programs
$50M+
Largest program directed
$1B
Book of business migrated through M&A
Embedded DeliveryAdvisory

INDEPENDENT ENGAGEMENTS · RED SUMMIT CONSULTING

Gore Insurance Company

Current

Technology Delivery Lead

May 2026 – Present
M&A IntegrationGuidewireData Migration

Technology delivery lead for an integration migrating an acquired book of business from a legacy platform onto Guidewire Cloud PolicyCenter.

Details +
  • Own end-to-end data migration delivery: extraction from the legacy platform, transformation, and landing into the Guidewire Cloud target state.
  • Direct migration testing and full dry runs of the data cutover ahead of production.
  • Coordinate target-state system configuration readiness so converted data lands correctly at cutover.
  • Ensure policyholder documents and rate change communications align with FSRA expectations through the transition.
  • Hold delivery to the integration timeline across all migration workstreams.

Ayr Farmers Mutual Insurance Company

Current

Technology Advisor

Mar 2026 – Present
AdvisoryCloud UpgradeGuidewire

Advising leadership on sequencing the technology decisions ahead of a potential Guidewire Cloud upgrade.

Definity Financial

M&A Program Director

Jun 2025 – May 2026
M&A IntegrationGuidewire

Directed the Personal Insurance integration stream of Definity's acquisition of Travelers Canada: a $1B book of business migrating into Definity's target policy systems.

Details +
  • Owned end-to-end policy data conversion delivery across a multi-vendor model of consulting SIs and internal delivery pods, managing dependencies across 10+ concurrent workstreams spanning claims, finance, BI, and regulatory reporting.
  • Oversaw a renewal-based conversion engine migrating policies at point of renewal, minimizing customer disruption and go-live risk.
  • Worked directly with Personal Insurance business leaders to translate product appetite, jurisdictional rules, and consolidation decisions into executable technical requirements.
  • Managed pre-close data acquisition under strict legal constraints while the companies remained separate competing entities, securing critical datasets ahead of deal close.
  • Built executive business cases quantifying post-close synergies and application sunsetting opportunities for senior leadership investment decisions.
  • Kept the migration strategy and jurisdictional handling aligned with FSRA obligations across the transferred book.

Travelers Canada

Technology Program Director

Apr 2024 – Jun 2025
Cloud UpgradeGuidewire

Led the enterprise Guidewire Cloud upgrade program from planning through stabilization, across internal engineering, offshore delivery centres, and SI teams.

Details +
  • Coordinated directly with Guidewire on migration strategy and cutover, running full rehearsals of the minute-by-minute cutover plan with every delivery party before go-live.
  • Set predefined success criteria for each dry run that had to be met before production was authorized. Result: zero P1 incidents and 11 post-production defects, all resolved within SLA.
  • Chaired the senior technology and business forums defining the target-state Cloud data access and migration approach.
  • Led month-end financial testing cycles across claims, finance, and GL teams, producing like-for-like reconciliations between on-prem and Cloud baselines that gave the business auditable confidence to proceed.
  • Contributed to Travelers Canada's inaugural AI platform team, evaluating AI-assisted delivery tooling and responsible-use guidelines for a regulated insurance environment.

Definity Financial

Senior Program Manager

May 2022 – Apr 2024
Cloud UpgradeGuidewire

Accountable program lead for a $50M+ Guidewire Cloud transformation impacting 3,000+ users, owning scope, governance, delivery cadence, and executive reporting across all phases.

Details +
  • Designed and enforced a governance framework spanning 12 interdependent workstreams and 200+ resources.
  • Built an enterprise cross-program delivery view consolidating release activity across underwriting, claims, data, integrations, and regulatory workstreams. It surfaced code collision risks before they materialized and remains in active use at Definity.
  • Operationalized a portfolio management model governing 20+ concurrent initiatives, contributing to a 25% reduction in cloud spend.
  • Established the operational readiness framework: business training, incident simulations, cutover rehearsals, and Go/No-Go criteria.
  • Led warranty Command Center operations to 100% SLA compliance on P1/P2 incidents.
  • Delivered bi-weekly program health reporting to executive sponsors and steering committees, translating delivery data into decision-ready business terms.

Trillium Mutual Insurance Company

Program Manager

Jan 2021 – May 2022
GuidewireTransformation

Single point of accountability for a full-suite Guidewire v10 transformation at a $120M GWP mutual insurer, coordinating internal SMEs and four system integrators.

Details +
  • Owned policy, claims, and document data migration strategy, achieving 95% conversion accuracy at production cutover.
  • Led Broker Management System integrations supporting 40+ broker partners with 100% uptime through go-live.
  • Chaired focus groups with principals from 16 brokerages to build broker-driven requirements into solution design.
  • Met FSRA obligations to disclose system-driven rate adjustments in plain language at renewal, building parallel renewal letter templates so the business stayed compliant regardless of rate filing approval timing.
  • Served as primary escalation point for SI delivery issues through a successful production cutover weekend.

Tradition Mutual Insurance Company

Advisor to Program Manager

Jan 2022 – Mar 2022
AdvisoryGuidewireTransformation

Advised delivery leadership on full-suite Guidewire implementation strategy, drawing on peer mutual insurer programs.

Details +
  • Defined phase-level entry and exit criteria to support governance decisions at critical milestones.
  • Advised on FSRA policyholder communication obligations and contingency approaches for rate filings pending approval, protecting the go-live schedule from regulatory timing uncertainty.

Germania Mutual Insurance Company

Implementation Consultant

Nov 2021 – Feb 2022
AdvisoryData MigrationGuidewire

Designed the conversion strategy migrating legacy claims and policy data into ClaimCenter and PolicyCenter.

Details +
  • Documented 400+ ClaimCenter test scenarios across all lines of business and claim lifecycle events, including FSRA-required policyholder communication workflows.
  • Delivered retrospective analysis that cut non-value-add testing effort by 20%.

Heartland Farm Mutual

Project Manager

Jun 2020 – Jan 2021
GuidewireTransformation

Program delivery lead for a $15M Guidewire v10 modernization at a $160M GWP insurer.

Details +
  • Accountable for end-to-end UAT across core systems, portals, and integrations: 1,200+ test cases at a 97% pass rate.
  • Ran sprint planning and Scrum ceremonies across eight sprints with 100% on-time delivery.
  • Acted as the single technical delivery contact for EY, and delivered executive dashboards and RAID reporting that reduced realized delivery risks by 20%.

EARLIER ROLES

Ernst & Young LLP

Implementation Consultant, Guidewire Delivery Practice

Jan 2019 – Jun 2020
GuidewireTransformation

Engagement Manager across three concurrent full-suite Guidewire InsuranceSuite implementations, from inception through warranty and handoff to managed services.

Details +
  • Managed delivery spanning PolicyCenter, ClaimCenter, BillingCenter, digital portals, and integrated third-party systems including SmartCOMM for policyholder document generation.
  • Owned product model and submission wizard requirements, authoring 20+ user stories per sprint with UI mock-ups and legacy-to-Guidewire data mappings across three client engagements.
  • Oversaw the BI and analytics layer: premium and loss analysis reporting by line of business and regulatory statistical submissions to IBC Canada.
  • Directed multi-time-zone testing teams through 2,000+ test cases, improving first-pass success by 12% over prior programs.
  • Managed warranty operations and formal transition to managed services with no unresolved critical issues at handoff.

Technical Sales Consultant, Keyence Canada · May 2018 – Jan 2019

SetUnit Solutions

Technology Consultant

May 2017 – May 2018
Data Migration

Technology Delivery Manager on a $5M insurance data migration program, owning delivery from extraction through production cutover.

Details +
  • Built standardized migration accelerators, including reusable extraction templates and automated validation scripts, that reduced migration timelines by 40%.
  • Delivered executive dashboards for real-time visibility into migration status, accuracy rates, and go-live readiness.
WAYS TO WORK TOGETHER

Technical Program Delivery

Full accountability to execute your technology initiative.

  • Guidewire Cloud implementations and upgrades
  • Legacy policy system migration
  • M&A technology integration

CIO Advisory

Counsel for P&C technology leaders making decisions they only get to make once.

  • Cloud upgrade strategy and sequencing
  • SI selection and contract structuring
  • Program health checks and course correction
  • Board-ready business cases and spend defence

Garnet

An AI assistant that answers underwriting and system questions inside PolicyCenter.

  • Embedded in the PolicyCenter UI
  • Pilot to production in weeks
  • Fully managed, no internal AI team required